Privacy Policy

Effective Date: 21st January 2025

Introduction

Welcome to Vibin (“we,” “our,” or “us”), a platform dedicated to fostering community engagement. Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our app or any related services (collectively, the "Services"). Please read this policy carefully to understand your rights and our practices.

By accessing or using the Services, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use the Services.

1. Information We Collect

1.1 Information You Provide to Us

• Account Information: When you create an account, we collect information such as your name, email address, phone number, username, profile photo, and any additional details you choose to provide (e.g., bio or preferences).
• Community Interactions: Content you share on the platform, such as posts, comments, likes, messages, and any other information you voluntarily submit.
• Support and Feedback: Details you provide when contacting customer support, including your name, email address, and a description of your issue or feedback.

1.2 Information We Collect Automatically

• Usage Data: We collect information about your interactions with our Services, including pages visited, features used, content viewed or engaged with, and timestamps.
• Device Information: Details about your device, such as IP address, device type, operating system, browser type, language preferences, and app version.
• Location Data: If you enable location services, we may collect your precise or approximate location data.

1.3 Information From Third Parties

• Social Media Platforms: If you connect your social media accounts to our Services, we may collect information such as your username, profile photo, and any public information available on your social media profile.
• Third-Party Partners: Information provided by partners, such as analytics data, to enhance your experience on our platform.
• Other Users: If another user interacts with your content or refers you to our Services, we may collect information about those interactions.

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our Services.
• Enable you to create, customize, and manage your account.
• Facilitate communication and interactions between users.
• Personalize your experience, including showing relevant content and recommendations.
• Send you transactional and promotional communications.
• Detect, investigate, and prevent fraudulent or unauthorized activity.
• Analyze usage patterns to improve our Services and develop new features.
• Comply with legal obligations and enforce our Terms of Service.

3. Sharing Your Information

3.1 With Your Consent

We may share your information if you explicitly provide consent for specific purposes.

3.2 With Service Providers

We work with third-party service providers to perform tasks such as hosting, data analytics, payment processing, marketing, and customer support. These providers have access to your information only to perform specific tasks on our behalf and are bound by confidentiality agreements.

3.3 With Other Users

Certain information, such as your profile name, photo, and posts, is visible to other users based on your privacy settings.

3.4 For Legal Obligations

We may disclose your information if required by law, such as in response to subpoenas, court orders, or other legal processes.

3.5 During Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

3.6 To Protect Rights and Safety

We may share information to protect the rights, property, or safety of our users, the public, or Vibin.

4. Data Retention and Deletion

We retain your information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our policies. If you delete your account, we will delete your personal data, except for information required to comply with legal obligations or as otherwise permitted by law.

5. Data Security

We implement robust administrative, technical, and physical security measures to protect your information. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

6. Your Privacy Choices

6.1 Manage Your Account

You can update your account details and preferences through the app settings.

6.2 Control Location Data

You can enable or disable location tracking via your device settings.

6.3 Delete Your Account

To delete your account and associated data, please contact us at connect@vibinfam.com. Note that certain data may be retained to comply with legal obligations or as otherwise permitted by law.

7. Third-Party Links and Services

Our Services may include links to third-party websites or services. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.

8. Children’s Privacy

Our Services are not intended for individuals under the age of 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children. If we learn that we have collected information from a child without parental consent, we will delete it promptly.

9. International Data Transfers

If you access our Services from outside India, your data may be transferred to and processed in a country with different data protection laws. By using our Services, you consent to this transfer.

10. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes by posting the updated policy on our app or website and updating the "Effective Date." Continued use of the Services after such updates constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Thank you for trusting Vibin with your information. We are committed to protecting your privacy and fostering a safe, engaging community.